Nada. Zip. Diddly. Bupkis. Niente.
That’s how much I have to say today… which is a good thing because that is also how much time I have to spend writing today.
I couldn’t help it… I fell asleep on the couch last night as soon as I got home. I awoke to the freaking annoying-ass sound of 2 cell phones ringing. I answered the personal cell and listened to an hour of a friend bitching about her job. I then returned the call on my work cell and spent another hour listening to a co-worker bitch about his job.
Once I finally hurled both phones across the room hoping to actually lose them once and for all this time, I realized it was already after 10.
So, no EQ2 time, no study time, and not even any dinner time. There was nap, phone, bed. Very dull night.
Today, I am spending my time calling a software company who, get this, doesn’t know how their own software works. I’m not talking snarky comments that immature haters like to throw out like, “Sounds like Sony.” I’m talking… these people literally don’t know.
Here is a sample of a call I had with one of this companies PROGRAMMERS FOR GOD’S SAKE!
Me: I’m trying to configure your software to work through a web interface, but I want to construct it in a test environment first. I need to copy the license code from our live environment over to my test bed.
Him: Our software doesn’t work in a web interface.
Me: Yes it does. It’s on page 1 of the manual.
Him: Hang on. Hmm. I didn’t realize we had that set up.
Me: Yeah. Well, I have my IIS configs done, but I need to test it. The software won’t run at all without the license code.
Him: What’s IIS?
Me: Nevermind. Can you help me with the license file?
Him: I don’t think our software requires a license.
Me: Well, it does. Is there someone there who can help me?
Him: I’ll ask, but I’m the senior developer. I’m not sure any of these other guys will know either. I’ll call you back.
That is just one of the dozen or more calls I’ve had with this company over the last 2 weeks.
What the hell though. This guy at least recognized the name of the software as a package his company developed… which put him a few notches above the last sorry-ass I spoke with.
